Legal

Privacy Policy

This page explains how Ashpoint Group Ltd handles personal data, and clarifies how photography is used across this website. Last updated: 2026.

Photography Notice

The people shown in photographs on this website are not Ashpoint Group clients.

Images used across this site — including on the Home, About, Portfolio and Landlords pages — are stock or illustrative photography, used for general informational and design purposes only. They do not depict real households, tenants, or individuals placed by Ashpoint Group, and no inference should be drawn that any person shown has used, endorsed, or is connected to our services. Where a photograph includes an identifiable individual, that person is a stock imagery model, not a client, and has not consented to any association with a specific placement, circumstance, or outcome.

If you have a question about a specific image on this site, contact us at info@ashpointgroup.co.uk.

01

Who we are

Ashpoint Group Ltd (“Ashpoint Group”, “we”, “us”) provides temporary and emergency accommodation services to local authorities, registered providers and referral partners across England. This policy explains how we collect, use and protect personal data in connection with this website and our services.

02

Information we collect

We may collect personal data submitted through our enquiry form or by email, including name, organisation, contact details, and information relevant to a placement or landlord enquiry. We do not knowingly collect personal data about household members being placed into accommodation directly through this website — that information is handled separately, through the placement process with the referring authority.

03

How we use it

Personal data submitted to us is used to respond to enquiries, assess property or placement suitability, and manage our relationship with councils, registered providers, referral partners and landlords. We do not sell personal data to third parties.

04

Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of personal data we hold about you, and to object to certain processing. To exercise these rights, contact us at info@ashpointgroup.co.uk.

05

Contact

Questions about this policy, or about a specific image or piece of content on this site, can be directed to info@ashpointgroup.co.uk.